JP Tech's Home Phone Service uses your high-speed Internet connection to deliver your phone service. Just like with a traditional telephone network, you can call anyone with conventional phone service, Internet-based phone service line, or a cellular phone.

No. The service works with all existing jacks and touch tone phones.

No. Only your modem and the JP Tech Phone adapter must be on to make or receive calls.

Yes, you may be able to keep your current telephone number. Please contact us for service availability in your area.

Yes. As long as you have access to high-speed Internet, you will be able to use your service. It is recommended that you first check the domestic laws of the country you are visiting to make sure that using Voice over Internet Protocol (VOIP) technology does not violate any regulations.

You will be able to use your service to make or receive calls while you are surfing the Web.

Message Relay Service (7-1-1) is available to JP Tech Home Phone customers. Please call us for more details.

Yes, the JP Tech Phone Service provides access to 9-1-1 Emergency Dialing. Please refer to 911 Limitations for more information

No. Unless you have a back-up power source in place, your modem, router, home network and Internet Voice Gateway will not work in the event of a power outage.

Yes. As long as your modem and router/home network (if applicable) are still on, you will be able to use your JP Tech Phone Service.

The service will work with any Cable or DSL high-speed Internet connection.

The service will work with any Cable or DSL high-speed Internet connection.

The kit contains the following items:

  1. JP Tech Phone Service user guide;
  2. Internet Voice Gateway;
  3. Ethernet cable;
  4. DC power adapter;

Dial *** *** *** from your JP Tech Phone Service and Select option 3 to have technical support. You can also refer to the Contact Us section, for communicating by email with the technical support.

  1. Operating system: all versions of Windows, Mac OS, and Linux released over the past fifteen years
  2. Processor: 166 MHz and above
  3. RAM: 32 MB
  4. Disk space: 30 MB
  5. Modem: JP Tech's modem
  6. LAN card and Ethernet adapter
  7. CD-ROM reader
  8. Video card

Speeds will vary depending on distance, internal wiring and signal strength. For more information on speeds, please visit our Internet product page.

Yes, for DSL Internet JP Tech offers a 4-port wireless gateway. You can simply plug and play more than on computer and also connect Wi-Fi. For Cable Internet Smart Telecom offers single port modem and 4-port wireless gateway at different prices. Smart Telecom does not offer technical support for customer's own modem and/or router installation or use.

A variety of download and upload speeds are available. For more information on speeds, please visit our Internet product page.

Depending on your area, you may have access to Internet services with or without download limits. For more information on speeds, please visit our Internet product page.

Refer to the Contact Us section for information on how to contact technical support.

No. You will not be trapped by a long-term contract. Since our plans are payable one month in advance, please advise us 30 days beforehand if you would like to cancel your service. There are no cancellation fees.

For most of our services, we collect by pre-authorized debit. This means that the amount is deducted from your bank account, or from your credit card on a monthly basis. Pre-authorized debiting allows us to keep your account current and eliminates the hassle of paying by cheque or a trip to the bank. Other methods of payment may be available for certain services.

Need a Help ? For more information, please Contact Us     647-900-TECH (8324)